ACT 2020 Featured Capstone:
Center for Compassionate Care Texas Medical Center
Gaylynn Thomas RN-BS
Nurse, Entrepreneur, Director of Business Development
Vaximmune Diagnostics at TMCx
Board Member, March of Dimes
Describe Your Capstone.
This Capstone Project focuses on creating a Center for Compassion in The Texas Medical Center (TMC). The Texas Medical Center is the largest in the world, with over 10 million patient encounters per year and over 106,000 employees. This Center will serve as a resource center for healthcare professionals and their patients and will offer education and support to the numerous medical schools, nursing schools, schools of allied health, and the other 54 healthcare-related institutions, inclusive of 21 hospitals.
I have spent the last 32 years training and working in TMC and am using my extensive industry knowledge and network to bring like-minded professionals together to create this Center. Healthcare has changed significantly over the last 10 years. When healthcare professionals are unable to give compassion as much as they would like, it causes burnout, leaving the healthcare professional frustrated, and patients feeling confused, afraid, and ignored. The patient encounter causes suffering for both the healthcare professionals and the patient.
The plans for the center include assisting medical professionals in better understanding techniques to foster compassion in their day to day work. Offering data-driven research that has proven results revealing a much more productive and successful practice when implementing compassionate care. Demonstrating that aides in the prevention of healthcare worker burnout. Providing information and support for patients to understand the complexity of healthcare and how to better navigate the relationships with their healthcare providers leading to a much more compassionate healthcare system.